Support & Counselling

We support you

Whether you have specific questions about using e-learning tools or need counselling for your digital lecturing on a conceptual level, please do not hesitate to contact us!

Contact e-learning group

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General e-learning support

Contact

work +49 6151 16-76681

Work S1|03 174
Hochschulstr. 1
64289 Darmstadt

Online counselling for more detailed requests that you would prefer to discuss directly and not by e-mail – make an appointment with us!

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Moodle Support

Contact

work +49 6151 16-71130

Work S1|22 322
Alexanderstr. 2
64293 Darmstadt

Moodle FAQ for lecturers (in German)
Moodle FAQ for students(in German)
Self-study course „Moodle Basics“ (in German)
Moodle online trainings (via Zoom, offered in English on request)

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Support for recordings/ videos

Contact

work +49 6151 16-76654

Work S1|03 173
Hochschulstr. 1
64289 Darmstadt

Online consultation hour on request – Write us a short information about your questions and a proposed appointment. We will then send you the access data for the online meeting room in Zoom via email.

Detailed information about the production of recordings/ videos
Support forum & handouts in the Moodle course “Videos for teaching” (in German)
Recording service

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Panopto Support

Contact

Work Hochschulstr. 1
64289 Darmstadt

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OpenLearnWare Support

Contact

Work S1|22 323
Alexanderstr. 2
64293 Darmstadt

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Support Online Examination

Contact

Work S1|03 71
Hochschulstr. 1
64289 Darmstadt

Counselling services

Are you wondering which digital tools and methods might be suitable for your course and how is the best way to use them? – Take advantage of our counselling services!

Just ask us: , 16-76681.

The aim of the “E-Learning Starter Kit” is to provide you with a well-designed e-learning concept for your course without much effort, so that you can get started straight away.

The service includes the following:

Short counselling interview (approx. 30 min)

  • If required, general introduction and insight into e-learning at the TU Darmstadt
  • Discussion of the first ideas for e-learning implementation in your course based on
    • your experience and knowledge,
    • your objectives and
    • existing teaching concept of your course

Draft concept for your course (from us for you)

  • rough e-learning concept for your course based on the ideas discussed
  • presentation of specific e-learning elements
  • (incl. helpful considerations: For what? Why? How? What to consider? Effort?)

Depending on your needs, we can arrange further meetings to discuss the draft concept and the detailed design of specific elements.

No matter what forms of e-learning you already use, in the “E-Learning Check” we will have a look at them and give you feedback.

The service includes the following:

Analysis (by us for you)

We get an impression of the e-learning implementation that you would like to have checked,

  • by asking you some questions in advance about your needs and the course in which you are implementing your e-learning arrangements,
  • by looking at your Moodle course, your videos or other online content and activities according to your feedback request or, if required, by observing your (online) course.

Short counselling interview (approx. 30min)

Discussion of the results of our analysis and possible ideas for further development:

  • answers to your feedback questions,
  • feedback on your existing e-learning implementations following your objectives and the general conception of the course.

Depending on your needs, we can arrange further counselling sessions afterwards.

In addition, you can contact us at any time in order to arrange a brief counselling interview if you have questions or more detailed requests that you would prefer to discuss directly rather than via mail support.

  • for Moodle topics:
  • for topics on recordings & videos:
  • all other requests:

We currently conduct our counselling interviews as online meetings in the Zoom web conferencing system.